Streamlining Lead, and Quotation Management with IndiaMART Lead management
Explore how our innovative IT solutions drive business transformation across key sectors. Dive into our case studies and discover how we deliver impactful, tailored technology services that unlock new growth opportunities.
Offering served
The story
Incorporated in 2018, Trend Water Park and playground equipment’s, located in Virar, Maharashtra, is a leading manufacturer and supplier of multi play stations and water slides. Our commitment to quality and affordability has earned us a substantial and loyal customer base.
The challenges to connect leads and get them to customers through quotation building and lead management were time-consuming, leading to potential loss of customers before implementing the Lead management System.
The system facilitated single-click quotation creation, allowing sales teams to provide quick and accurate pricing information, which reduced quotation generation time by 80%.
The challenges
Streamlining lead management, system-generated quotes, communication channels, and notifications was a complex challenge, demanding a unified solution for effective analysis. Simplified and time-saving quotation generation was one of the key asks.
Why trend choose lead management system
Exceptional service and solutions
Trend waterpark & playground equipment said, “Their friendliness and approachability stood out as the deciding factor for our satisfaction. Their competitive rates for services and software surpassed those of other initial vendors we considered. Furthermore, they offered solutions for every problem we encountered.”
The impact of the lead management system
The Lead management system was designed to streamline customer sales operations and enable single-click quotation generation, which increased lead-to-customer conversion rates by 30%. The system facilitated efficient capturing and categorization of leads, ensuring that no potential opportunity was missed.
Scope of work
The scope of work involved a 2-year collaboration with Neuro Spark Works Solutions. Their team designed a web-based solution to address our lead management, follow-up, and quotation challenges within our existing software.
The project emphasized delivering quality assurance, effective communication, and tangible business value. The project was completed within the agreed-upon timeframe, and their expertise optimized the client's lead management process.
Tech stack:
Feedback
Project management was highly effective, with prompt issue resolution, even within 1-2 hours outside of working hours. The project was delivered on schedule, and the team exhibited a high level of professionalism. A 5-star rating is well-deserved for the project management. As a startup, they show great potential for growth, owing to their excellent quality management skills. The highly skilled technical team consistently provided top-notch service. Their commitment to client satisfaction extended to post-product delivery support. We eagerly anticipate future collaborative projects.